Our Privcy Policies

Privacy Policy – EasyShop by Pushkar Industries

Effective Date: 08/09/2025
Last Updated: 07/09/2025

Who We Are

Welcome to EasyShop by Pushkar Industries.
Our website address is http://ecom.pushkarindustries.com.

We run a secure e commerce website that makes online shopping safe, simple, and stress free.

Our Commitment to Your Privacy

Your trust is the backbone of everything we do.
When you shop with us, you’re not just making a purchase – you’re giving us your personal information too.
We take that responsibility seriously.

This privacy policy explains how we collect, use, and protect your data whenever you browse, order, or interact with our online shopping platform.

Information We Collect

We only collect what’s needed to make your e commerce shopping experience smooth.

Personal Information You Provide

When you shop or create an account, you may share:

Contact info: Name, email, phone, billing and shipping address
Account info: Username, encrypted password, preferences, order history
Payment details: Razorpay transactions, card info, billing preferences
Communication: Customer support chats, reviews, ratings
Marketing preferences: Newsletters and promotional signups

Information Collected Automatically

Like most e commerce sites, our system also picks up:

Cookies & trackers: For login, shopping cart, analytics
Device info: IP, browser, device type, operating system
Usage data: Pages visited, time spent, clicks, search behaviour
Location info: Approximate area based on IP (for delivery and tax)

How We Use Your Information

We use your data to make online shopping safe, fast, and reliable.

Order Processing & Fulfillment

Handling secure payments
Checking product availability
Shipping and delivery tracking
Managing returns and refunds

Customer Support

Replying to your queries
Solving order or account issues
Giving recommendations when you need them

Marketing & Updates

Sending newsletters and special offers (if you agree)
Sharing new arrivals and promotions
Asking for feedback to improve service

Website Improvement

Analysing shopping behaviour to improve navigation
Testing features for smoother checkout
Blocking fraud and suspicious activity

Information Sharing

We keep your data private.
We only share it when it helps us serve you better.

Trusted Partners

Payments: Razorpay and banking partners
Delivery: DTDC, Trackon, COD services
Technology: Hosting, cybersecurity, cloud storage
Marketing: Email platforms and analytics tools
Support: Customer care software

Legal Reasons

If required by law or to prevent fraud, we may share information with authorities.

Business Transfers

If we merge, sell, or transfer, your data will remain protected under this privacy policy.

How We Protect Your Data

We don’t take shortcuts when it comes to your safety.

Technical Protections

256-bit SSL encryption for payments
Encrypted storage of sensitive details
Firewalls and intrusion detection
Multi-factor authentication
Regular security testing

Organisational Protections

Staff training in data safety
Confidentiality agreements
Compliance reviews
Fast-response to data breach risks

Your Rights and Choices

You control your data.
Here’s what you can do:

Update your personal info anytime in your account
Change shipping addresses or payment preferences
Request a copy of your order history
Delete your account (subject to legal requirements)
Unsubscribe from promotional emails
Adjust cookie settings in your browser
Ask for your data to be deleted or exported

Cookies and Tracking

Cookies help us personalise your e commerce shopping journey.

Types of Cookies We Use

Essential: Needed for cart and checkout
Performance: To track site usage
Functional: Save preferences
Targeting: Show relevant offers

You can manage or block cookies in your browser settings, but disabling them may affect your online shopping experience.

Third-Party Links

Our site may link to other websites or social media.
Their privacy policies are separate, so check them before sharing your details.

Children’s Privacy

Our platform is built for adults.
We don’t knowingly collect data from children under 13.
If we ever find such data, we delete it immediately.

International Data Transfers

If you shop with us from outside India, your data may be stored on servers abroad.
We ensure safeguards are in place to protect it.

Data Retention

We only keep data as long as needed:

Account info: While your account is active
Order history: 7 years (legal compliance)
Marketing data: Until you unsubscribe
Technical logs: Up to 2 years

Privacy Policy Updates

As e commerce standards change, we may update this policy.
When that happens, we’ll let you know through:

Email (if you’re registered)
Notices on our site
The “last updated” date at the top

Contact Us

Privacy Officer – Pushkar Industries
📧 Email: supporteasyshop@pushkarindustries.com
📞 Phone: +91 9208186110
📍 Address: Kanpur, Uttar Pradesh

Support Hours: Monday to Friday, 9:00 AM – 6:00 PM

Compliance Certifications

We follow global standards so your online shopping experience stays safe:

GDPR (General Data Protection Regulation)
CCPA (California Consumer Privacy Act)
PCI DSS (Payment Card Security Standard)
COPPA (Children’s Online Privacy Protection Act)

Your privacy isn’t just a policy.
It’s our promise.
That’s why shopping with EasyShop by Pushkar Industries is safe, secure, and trustworthy.